Privacy policy

KSD LIFESCIENCE WEBSITE VISITOR PRIVACY & COOKIE NOTICE

This Privacy Notice describes how KSD Lifescience, located at DSS 21, Suncity Business Centre, in front of FRD Gym, Sector 35, Suncity Township-I, Rohtak, Haryana – 124001, India (“KSD Lifescience”, “we”, “our” or “us”), uses personal data collected or received from visitors (“Visitors” or “you”) of our website (“Website”).

This Privacy Notice explains:

How we collect or receive your personal data
The types of personal data we process
How we use your personal data
How we may share your personal data
How we protect your personal data
How long we retain your personal data
Your rights regarding your personal data
How you can contact us regarding our privacy practices

KSD Lifescience acts as the controller of personal data collected through the Website unless otherwise stated.

HOW WE COLLECT AND RECEIVE PERSONAL DATA FROM YOU

Where we ask you to provide personal data, we will indicate, where required, whether providing that data is:

A statutory requirement;
A contractual requirement;
Necessary to enter into or facilitate a contract; or
Optional.

Where applicable, we will also inform you of the possible consequences of failing to provide required information.

KSD Lifescience may collect and receive personal data from Website visitors in several ways.

Contacting Us

When you contact us through the communication channels available on our Website, including our Contact Us page, email, telephone or online forms, we may collect personal data and other information that you voluntarily provide.

This information may include:

Your name
Email address
Telephone number
Postal address
Information submitted through contact forms
Details relating to your inquiry, request or complaint

Cookies

We may use cookies and similar technologies that collect certain information regarding your use of the Website.

A cookie is a small data file stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies may help us:

Operate the Website
Remember user preferences
Understand how visitors use the Website
Improve Website functionality
Analyse Website traffic and performance

Where applicable, you may disable cookies through your browser settings.

Please note that certain parts or features of the Website may not function properly if cookies are disabled.

You can also manage or delete cookies through your browser's privacy and security settings.

TYPES OF PERSONAL DATA WE PROCESS

Through cookies and similar technologies, we may collect information relating to your use of the Website, including:

IP address
Browser type
Device information
Operating system
Pages visited
Website interaction information
Referring website or source
Approximate location information derived from technical data
Date and time of Website access

When you communicate with KSD Lifescience through our communication channels, we may collect contact information such as:

Name
Email address
Postal address
Telephone number
Other information you voluntarily provide

We encourage you not to provide more personal information than is reasonably necessary for us to respond to your inquiry, request or comment.

We may process other types of personal data in exceptional circumstances.

Where additional personal data must be processed, we will take reasonable steps to inform you about the processing and ensure that an appropriate legal basis exists for processing that information.

HOW WE USE THE PERSONAL DATA WE COLLECT

We process personal data only where reasonably necessary and where permitted by applicable law.

Performance of an Agreement

We may process personal data where necessary:

To perform an agreement with you;
To process an order or request;
To provide products or services;
To take steps at your request before entering into an agreement;
To communicate regarding an order or transaction;
To process payments, returns, refunds or cancellations.

Compliance With Legal Obligations

We may process personal data to comply with applicable legal obligations, including:

Maintaining records where legally required;
Responding to lawful requests from governmental or regulatory authorities;
Complying with taxation, accounting, consumer protection and other applicable laws;
Establishing, exercising or defending legal claims.

Legitimate Business Interests

Where permitted under applicable law, we may process personal data for our legitimate business interests, including:

Responding to your comments, questions and inquiries;
Communicating with you;
Operating and managing our Website;
Evaluating and improving our products and services;
Tracking and analysing Website usage;
Understanding customer and visitor preferences;
Improving Website functionality and user experience;
De-identifying or anonymising information for analytical purposes;
Conducting internal administrative activities;
Preventing fraud and unauthorised transactions;
Protecting KSD Lifescience, its customers and others from claims and liabilities;
Protecting the security of our Website and systems;
Ensuring compliance with company policies and applicable industry standards.

Marketing Communications

Where permitted by law or where you have provided consent where required, we may use your contact information to communicate with you regarding:

Products
Offers
Promotions
New launches
Company updates
Marketing campaigns
Newsletters

You may opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism provided in applicable communications.

HOW WE SHARE PERSONAL DATA

KSD Lifescience does not sell, rent or trade your personal data.

We may share personal data with third parties where reasonably necessary for operating our business or providing services.

Such third parties may include:

Companies or entities working with KSD Lifescience;
Website hosting providers;
Cloud infrastructure providers;
E-commerce platforms;
Payment gateways;
Logistics and courier service providers;
Software-as-a-Service providers;
Website development and maintenance providers;
Information technology service providers;
Data storage and record management providers;
Marketing service providers;
Analytics service providers;
Professional advisers;
Accountants and auditors;
Legal advisers;
Government authorities;
Courts or regulatory bodies where legally required.

We may also disclose personal information where disclosure is reasonably necessary to:

Comply with applicable law;
Respond to lawful governmental requests;
Protect our rights or legal interests;
Protect our property;
Prevent fraud or unlawful activity;
Protect the safety of customers, employees or other individuals;
Enforce agreements or policies.

Where third-party service providers process personal information on our behalf, we expect them to use such information only for the purposes for which it was disclosed and subject to applicable confidentiality and data-protection obligations.

INTERNATIONAL DATA TRANSFERS

Certain service providers used by KSD Lifescience may store or process information in countries outside India.

As a result, personal information collected through the Website may be processed or stored in a country other than the country in which it was originally collected.

Data-protection laws in those countries may differ from the laws applicable in India.

Where personal data is transferred internationally, KSD Lifescience will take reasonable measures to ensure that such personal data is processed and protected in accordance with applicable law and this Privacy Notice.

HOW WE PROTECT PERSONAL DATA

KSD Lifescience maintains reasonable technical, administrative and organisational safeguards designed to protect personal data against:

Accidental destruction
Unlawful destruction
Loss
Alteration
Unauthorised access
Unauthorised disclosure
Misuse
Unauthorised processing

Although we take reasonable measures to protect personal data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Accordingly, KSD Lifescience cannot guarantee absolute security of information transmitted through the Internet.

HOW LONG WE RETAIN PERSONAL DATA

We retain personal data for as long as reasonably necessary to fulfil the purposes for which it was collected.

The applicable retention period may depend on:

The nature of the information
The purposes for which it was collected
Legal requirements
Accounting requirements
Tax requirements
Regulatory obligations
Contractual requirements
Fraud-prevention requirements
Dispute-resolution requirements

Where personal data is no longer necessary and there is no legal requirement to retain it, we may securely delete, destroy or anonymise the information.

If you have questions regarding our data-retention practices, you may contact us using the details provided below.

LINKS TO OTHER WEBSITES

Our Website may contain links to websites operated or maintained by third parties.

The privacy, security and information practices of those third-party websites may differ from those of KSD Lifescience.

KSD Lifescience is not responsible for the privacy practices, security measures, content or activities of third-party websites.

We encourage you to read the privacy notices of third-party websites before using them or submitting personal information through them.

UPDATES TO THIS PRIVACY NOTICE

KSD Lifescience may update or modify this Privacy Notice from time to time.

Where appropriate, significant changes may be communicated through:

The Website;
Email communications;
Company publications;
Notices displayed through our services; or
Other appropriate communication channels.

Unless otherwise stated, changes to this Privacy Notice will become effective when the updated Privacy Notice is published on the Website.

We encourage you to review this Privacy Notice periodically.

YOUR RIGHTS

Subject to applicable laws and regulations, you may have certain rights relating to the personal data KSD Lifescience holds about you.

These rights may include the following.

Right to Access

You may request confirmation as to whether KSD Lifescience processes personal data relating to you.

Where applicable, you may also request access to your personal data and a copy of certain information held about you.

Right to Rectification

You may request correction of personal data that you believe is inaccurate.

You may also request completion of personal data that you believe is incomplete.

Right to Erasure

Subject to applicable law, you may request deletion or removal of personal data where there is no legitimate or legal reason for KSD Lifescience to continue processing or retaining the information.

The right to deletion is not absolute.

For example, KSD Lifescience may be required to retain certain personal data in order to:

Comply with legal obligations;
Maintain transaction records;
Resolve disputes;
Prevent fraud;
Establish or defend legal claims.

Right to Restrict Processing

Where permitted under applicable law, you may request that KSD Lifescience restrict the processing of your personal data in certain circumstances.

Right to Data Portability

Where applicable under relevant law, you may have the right to obtain certain personal data you provided to us in a structured and commonly used format.

You may also have the right to request that eligible information be transferred to another organisation where technically feasible and legally required.

Right to Withdraw Consent

Where processing of your personal data is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

Right to Object

Where KSD Lifescience processes your personal data based upon legitimate interests and applicable law grants such a right, you may object to that processing.

Following an objection, KSD Lifescience may stop processing the information unless there are legitimate grounds or legal obligations permitting or requiring continued processing.

If you would like to exercise any applicable privacy rights, contact:

Email: info@ksdlifescience.com

Phone: +91 7800507100

RIGHT TO LODGE A COMPLAINT

If you have concerns regarding how KSD Lifescience collects, uses, processes, stores or protects your personal information, please contact us first so that we can review and address your concern.

If you remain dissatisfied following our response, you may have the right, subject to applicable law, to lodge a complaint with an appropriate governmental, regulatory or data-protection authority.

CHILDREN'S PRIVACY

Our Website and services are not intended to knowingly collect personal data from children except where such collection is permitted by law and undertaken with appropriate parental or guardian involvement.

If you believe that a child has provided personal data to KSD Lifescience without appropriate authorisation, please contact us so that the matter can be reviewed.